| Guest experience | Direct views through an eyepiece. Match the optics and targets to the experience you want to host. | Camera-based observing on a phone or tablet. Check the selected model’s viewing options before choosing it. |
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| Nightly setup | Plan for positioning, pointing and focus. Alignment and tracking depend on the mount; manual and computerized setups differ. | Automation can simplify pointing and imaging. Check the model’s site, power, device and setup requirements. |
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| Guest handover | Consider a staff-hosted session, with help for pointing, eyepieces and guest queues. | Pilot a staff-issued loan or rental kit with a demonstration, return time and a contact for help. |
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| Care and storage | Inspect the mount and accessories, protect optics and let moisture evaporate before storage. Follow the manufacturer’s care instructions. | Plan charging, inspection, dry storage, app checks and a process for guest images and accounts. Follow model-specific care instructions. |
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| Staff and support | Allow for staff practice, accessories and servicing. Optical alignment needs vary by telescope design. | Allow for device compatibility, updates, handovers and a replacement plan. Integrated equipment still needs support. |
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| Costs to compare | Equipment, accessories, storage, staffing, training and servicing. Complexity should fit the team operating it. | Equipment pool, devices if needed, charging, handovers and damage or replacement allowance. Model a property-specific rental plan. |
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